Frequently Asked Questions

Kleen-Tex products are covered with a 2-year warranty for defects in workmanship. If your product is defective, we will replace your item or refund the purchase price upon receiving the product. Please call customer service for more information.

To cancel an order, contact Kleen-Tex as soon as possible. If the order has not shipped from our warehouse, you will receive a full refund. If the order has shipped, you will be responsible for return shipping costs to our warehouse location. Orders will be shipped next business day.

Kleen-Tex offers a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please return the product postage prepaid within 30 days and we will refund your purchase price upon receiving the product.

Orders will be shipped next business day.

Yes, Kleen-Tex is an international mat manufacturing company; there is no middle man. Mats are manufactured in Europe.

We would be happy to help you. Please contact our customer service center at 844-991-5511or email us at info@kleen-tex.com, and we will have a sales representative contact you.

Anti-fatigue mats can have a significant, beneficial impact on the health of workers who must stand for long periods of time.

Researchers found that standing for 90-minute periods caused serious discomfort to the feet, legs and back of the study participants. The researchers also found it caused stiffness to the neck and shoulders.

Other studies have gone a step further and found that standing for periods longer than 90 minutes can result in even more serious conditions such as circulatory problems that can, in some cases, be irreversible.

Studies confirm that the use of anti-fatigue mats – mats designed to reduce stresses on the feet and leg when standing for long periods – can help prevent many of these health concerns.

Nitrile has the perfect qualities for floor mats. This strong, durable rubber backing with slip-resistant properties has been developed alongside the professional textile service industry to provide the ultimate washable product.

An antimicrobial is a substance that acts to inhibit the growth of microorganisms and suppresses microorganism reproduction. The antimicrobial agent is built-in protection for solid products, coatings and fibers.  This provides an added level of protection against damaging microbes such as bacteria, mold and mildew that can cause stains, odors and product deterioration.

Antimicrobial protection is built-in to the product during the manufacturing process.  Antimicrobial protection continuously prevents the uncontrolled growth of microbes that cause stains, odors and product degradation.  It also makes the products easier to clean and keeps them cleaner and fresher between cleanings.

Slip and fall prevention can be a daunting task. With a National Floor Safety Institute (NFSI) certified product, you can be sure the manufacturers’ claims have been substantiated by an NFSI independent third-party test.

NFSI Product Certification is intended to provide manufacturers the means to have their products independently evaluated for wet slip resistance. The goal is to offer the end-user relevant information to make a more informed buying decision.

The NFSI has spent more than fifteen years researching various test methods by which materials can be evaluated for their degree of slip resistance. This has resulted in the most comprehensive evaluation process to date.an NFSI’s